We’re here to help —
clearly & simply.
Whether you have a question about our products, need help with an order, or want to understand our policies, this page has everything you need. And if you still need support, reaching us is easy.
Need help?
We’re easy to reach.
If you couldn’t find your answer above, our support team is always ready to assist you. Choose the option that feels most convenient.
WhatsApp Support
Quick questions and order-related support — fastest response during business hours.
Chat on WhatsApp →
Email Us
For detailed queries, feedback, or assistance that needs more explanation.
support@shreenix.com →
Contact Form
Prefer filling out a form? Share your details and we’ll get back to you soon.
Open contact form →
Frequently asked,
clearly answered.
We’ve answered the most common questions below. If you don’t find what you’re looking for, our support team is always ready to help.
Are Shreenix products safe for daily use?
Yes. Shreenix products are formulated for regular, everyday use. Ingredients are chosen with safety, balance, and long-term hygiene in mind.
How long does shipping usually take?
Orders are typically processed within 24–48 hours and delivered within 3–7 business days, depending on your location.
Can I return or cancel my order?
Yes. If you need to cancel or return an order, please contact our support team within the specified return window mentioned in our policy section below.
Do your products contain harsh chemicals?
No. We avoid unnecessary and harsh chemicals. Every ingredient is selected with hygiene effectiveness and skin comfort in mind.
How can I contact Shreenix support?
You can contact us via WhatsApp, email, or the contact form provided below. Our support team aims to respond as quickly as possible.